Bill Roper (billroper) wrote,
Bill Roper

Three Down

So as I was looking over our taxes, I realized that we were supposed to have received a corrected statement for one of our accounts and had not yet received it, although it should have gone out over a week ago. That was bad.

I dropped an e-mail to the financial advisor's office and got a link back where they'd uploaded the data this morning. I promptly went and downloaded the document.

And then the Internet went out.

Off to the basement to call Comcast. (After cycling the modem and the router to no avail.) Go through the automated process that fails to reset the modem successfully. Talk to the tech support person. Suggest that this is an outage. He says he has no reports of Internet problems in our area, only video. And he sends out a tech to arrive between 1 and 3 PM this afternoon.

I finish our taxes, since I'm not going to be doing any work. Then I call the financial advisor's office, confirm the numbers for the accountant for my dad's trust, fill out that form, and shove it in an envelope.

Well, I guess I might as well take these off to the accountant, because I'm not going to be doing any work. So I did.

On my way home, I was stopped by a freight train when I got a call from daisy_knotwise who handed me off to the tech who had come to check on the outage. All was working fine when he got there.

I noted that the tech on the phone had reported a video outage in the area, but not an Internet outage.

"That's all carried on the same cable, so if they have to pull service down to fix the video, it will pull down the Internet too."

"Yes, I know that," I replied. "Apparently, the guy I spoke to on the phone didn't."

So I thanked him for coming out. :)

While he was here, he checked the outside wiring and found that someone had nicked the coax while closing the box. That shouldn't have caused a problem, but as long as he was here...

And thus, the taxes are done -- ok, I have to actually print and mail the Dodeka returns -- and I can now go back to work. :)
Tags: comcast, home, musings, taxes, tech, work

  • The X-Refactor

    I actually don't so much mind refactoring code, as long as I am doing something that will improve the code base. For instance, today I worked with…

  • Sofa, So Good

    They were having one of their periodic sales at La-Z-Boy this weekend. Given the condition of the sleeper sofa in the living room and the couch in…

  • This and That

    Gretchen and I had fun doing our concert for Festival of the Living Rooms today. And it was nice to knock some of the rust off, because there's not…

  • Post a new comment


    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 1 comment