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Bill Roper's Journal
I Hate Mystery Bugs 
20th-Jun-2005 05:24 pm
We've got a client who can't print to their new printer. This is going to be almost impossible to figure out, I think.
Comments 
21st-Jun-2005 10:59 am (UTC)
and rebooting the whole system doesn't cure it?
21st-Jun-2005 11:44 am (UTC)

Yesterday MeetingMaker wouldn't come up at work after repeated attempts. I used a highly effective repair procedure:

  1. Call up the UIS help desk.
  2. Bring up MeetingMaker and describe step by step what's happening.

Sure enough, it started working immediately. But evidently that procedure didn't work for Bill Roper's client.

21st-Jun-2005 02:56 pm (UTC)
I like the procedure, but it didn't help in this case.

I have some ideas, at least. (Ok, one idea.)
21st-Jun-2005 02:56 pm (UTC)
Nope, apparently not. *sigh*
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