May 18th, 2014


I saw a brief report on this in the Chicago Tribune yesterday, but it lacked the flavor of the post that I'm linking below.

Things not to say at GM when discussing product problems.

It is seldom that I get to laugh quite that hard, motivated in part by a complaint from one of our support folks suggesting that we not use the word "crashes" in one of our customer-facing documents describing a fixed bug in our product.

He suggested "has issues".

I counter-proposed "is automatically unloaded from memory".

We ended up with "can close unexpectedly".

*sigh* :)