Not even reading glasses were going to help without knowing that the font was that boneheaded. (The description of the difference is mine, not the Steinberg guy's.)
The license key is now updated and all of the updates are installed.
Update: when I responded to thank the tech support guy at Steinberg, I commented with a smiley that maybe they should try another font next time. He sent a message back to let me know that he'd filed a request that they change the font for the next release last August when they originally started shipping these upgrades.
Somehow, I suspect this wasn't the first e-mail he'd gotten on the topic. :)