Bill Roper (billroper) wrote,
Bill Roper
billroper

Yet Another Botched Warranty Repair

The strings on the light-blocking shade in our bedroom broke. However, since we got it from 3 Day Blinds, there's a lifetime warranty on the thing, so daisy_knotwise took it in to the shop to be repaired.

We finally got it back today. After spending an hour getting it rehung -- this thing never hangs easily -- including knocking over the ladder I was standing on once as I was getting off of it, we found that they had managed to somehow slide the shade from one end of the mounting bracket to the other, so there's a gap on one side and it rubs against the window frame all the way down on the other.

This, however, is not as bad as the fact that they've cut the strings too short, so that the shade will not go down the last three inches.

Gretchen is going to call the store tomorrow. I've suggested that she recommend a house call so they can see exactly how they've messed up.
Tags: home, musings
Subscribe

  • Design on the Fly

    The great thing about us and getting this kitchen done is that we are able to design on the fly. Our contractor came by, looked quickly at the…

  • Time to Rearrange

    I expect to hear back from the contractor on Monday and we'll discuss exactly how to fix things up in the kitchen. I don't think any of this will be…

  • Closer To Fine

    So the cabinets went in today, which is good. There are, sadly, two problems. First, there is a measurement glitch which resulted in the cabinets…

  • Post a new comment

    Error

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 2 comments